How to Reintegrate Furloughed Employees

Celebrating International Women's Day with Louise Shute

In celebration of International Women's Day, we continue our series by highlighting the inspiring journey of female leaders in finance who are making a significant impact throughout their career.In this installation we are thrilled to feature an interview with Louise Shute, the Chief Financial Officer of Hollybank Trust, a not-for-profit care provider dedicated to supporting individuals with complex needs. Since joining Hollybank Trust in 2019, Louise has been instrumental in driving financial sustainability, operational efficiency, and strategic growth. Her leadership goes beyond numbers, focusing on ensuring that every financial decision aligns with the organisation's mission to provide outstanding care. Join us as we dive into her career-defining moments, the traits that have contributed to her success, and her invaluable advice for the next generation of female finance leaders. 1.Please can you provide a summary of who you work for and your current role?I am the Chief Financial Officer of Hollybank Trust, a large not-for-profit care provider that delivers specialist care and education to individuals with complex needs. Since joining in 2019, I have been responsible for overseeing finance, IT, estates, and HR, ensuring financial sustainability, operational efficiency, and a strong, well-supported workforce. My role is not just about numbers—it’s about making sure every financial decision supports the organisation’s mission. I work closely with the executive team and trustees to strategically plan for the future, secure funding, and drive initiatives that enhance the care we provide. This includes leading acquisitions, driving digital transformation, and optimising resources to ensure we remain sustainable and continue to deliver outstanding care in an increasingly challenging financial landscape.2.What have been the one or two most defining moments in your career to date?A few pivotal moments have shaped my career and leadership style: Building a finance function from the ground up – One of my most challenging and rewarding experiences was setting up an entire finance team from scratch for a large care group. Bringing the finance function in-house, creating new systems, and ensuring financial stability in a complex organisation gave me invaluable leadership experience. Leading an acquisition – More recently, I successfully led the acquisition of a care business, ensuring financial due diligence, securing funding, and integrating the new business into our operations. This was a defining moment in navigating the complexities of growth while maintaining financial security. Driving digital transformation – Overseeing our transition to a nearly paperless organisation has been a major milestone. Introducing new financial, HR, and operational systems has made us more efficient and forward-thinking, ensuring we are well-equipped for the future. Beyond these, every year brings new challenges in the not-for-profit and care sector, where funding is tight, costs are rising, and financial sustainability is an ongoing battle. Navigating these challenges while keeping the organisation strong and adaptable is something I take pride in.3.What are the most important personal traits, values or characteristics that, being a female finance leader, has really helped to contribute to your success?Leadership isn’t just about making decisions—it’s about bringing people with you. The qualities that have shaped my success as a finance leader include: Compassion and genuine interest in people – I care about my colleagues and take the time to listen, understand their perspectives, and create a supportive environment. Decisiveness and resilience – In finance, tough decisions need to be made. I can balance strategy with reality, ensuring we remain financially stable while protecting the organisation’s core values. Strong communication – Finance can sometimes feel like a separate world, but I ensure complex financial insights are communicated clearly to teams, trustees, and stakeholders so they can make informed decisions. Positivity, even in difficult times – The financial landscape for care providers is constantly evolving, and it’s easy to focus on the challenges. I believe in staying solution-focused and adaptable, ensuring we embrace change rather than fear it. A positive outlook helps to motivate teams, find creative solutions, and maintain momentum even during difficult periods. I wouldn’t say I’ve faced direct challenges as a woman in finance, but finance leadership remains a male-dominated space, especially at board level. Many women struggle with imposter syndrome, and I think it’s crucial to own your expertise, trust your ability, and bring your unique strengths to the table.4.What is the one piece of advice that you would share with the next generation of female finance leaders as they look to build their careers?My biggest piece of advice is: do what makes you happy. You spend so much of your life at work—it’s essential to enjoy it. If you don’t, don’t be afraid to seek out something that challenges, excites, and fulfils you. Beyond that, a few key lessons I’ve learned: Be true to yourself. Work for organisations that align with your beliefs, morals, and values. Build a strong team. Surround yourself with capable, driven people—it will make all the difference. Keep learning. I haven’t had an official mentor, but I invest in seminars, courses, and networking to continuously grow. Finding a mentor or widening your professional network can be invaluable. Stay adaptable. Finance, technology, and the business landscape are evolving rapidly. Staying open to change and embracing new ways of working will set you apart. Above all, believe in yourself. Women often doubt their abilities more than men, but confidence comes from experience. Keep learning, keep leading, and don’t be afraid to step up and take your seat at the table.Louise’s journey is a testament to her power of resilience, compassion, and strategic vision in leadership. Her dedication to Hollybank Trust's mission and her ability to navigate the complexities of the not-for-profit sector have set a remarkable example for aspiring female finance leaders. Her advice to stay true to oneself, build strong teams, and continuously learn resonates deeply, reminding us all of the importance of passion and adaptability in our careers. We hope her story inspires and empowers the next generation of women to pursue their ambitions with confidence and determination. While women are making strides in leadership roles, a significant gender gap still exists. In 2024, 36% of new CFO hires in FTSE 100 companies were female, a notable increase from 2023 when only 14% of new hires were female [1]. Despite this progress, women hold only 25% of CFO positions in the FTSE 100 [2]. These statistics highlight the ongoing need for greater gender diversity and support for women in finance. Looking for your next career move in finance or accountancy? At Sharp Consultancy, our expertise lies in matching your potential with the perfect temporary, interim, or permanent position. With a well-established presence in Leeds and Sheffield, our seasoned team of consultants extends their services across Yorkshire and beyond. Don't wait for opportunity to knock, reach out to us TODAY and let's chart your career path together.

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Furlough. Just over 12 months ago it was a term that very few people would have been aware of but for the past year it is has been a lifeline for businesses – and employees – as organisations navigate the impact of COVID-19.

People will have been placed under very different circumstances over the past year; there will be those who have been furloughed for the duration, some who may have working on a flexible-furlough basis and others who have remained in full employment for the duration.

As many businesses now look to how they transition from this temporary measure to a post-furlough operation, we take you through some of the key considerations when looking to reintegrate employees back into the workplace.

Start the communication around returning to work early to give your team time to prepare and make any necessary arrangements for childcare etc. Make the conversation a two-way process and invite employees to share any concerns they have about returning and what additional support may be required.
Look at what processes you have in place to manage other long-term absences such as parental level or sickness. Consider offering employees a phased return as they adjust to coming back to work – some may have been furloughed for over a year and will need to time to get back up to speed.
Consider how different employees will be feeling. It is likely that you will have a mix of furloughed, flexibly-furloughed and non-furloughed employees, all of whom will have very different experiences and feelings about the past 12 months. Furloughed employees may feel isolated, frustrated to have not been a work and even guilty that colleagues have had to essentially cover for them. Those that have been at work could be resentful that they have had to deal with increased workloads in extremely anxious circumstances. Look at ways you can help everyone understand what the other has been through to ease any potential tensions.
Working remotely, meetings via Zoom and accessing work-based systems in a different way will be second nature to many by now, but for those who are returning to work for the first time, it will be to a very different workplace than the one that they left. Take time to guide those returning through the processes and adjust to a new way of working. Try to think back to those early weeks and don’t assume they will get to grips with everything right way.
It can be easy to lose touch with people - especially if you are not yet returning to the office or workplace – so schedule regular catch-up meetings to check in with returning members of the team and quickly address any concerns or problems.
Define clear goals and expectations for returning employees and identify any skills gaps which need to be addressed. Understand what aspects of their role they may not be able to undertake straightaway and allow a reasonable time for them to adjust and get back up to speed. Consider what training will be needed as either a refresher or in relation to newly implemented systems that have been put in place during their time out of the workplace.
Take some time to run through any key business updates; have people left the business, who is responsible for which areas of the business, have any key clients key or come on board?
If an employee’s return to work coincides with a return to the workplace, are there any adjustments needed around start and finish times, are they reliant upon public transport, what additional safety measures will need to be put in place?
It is possible that there may have been some staffing changes over the past 12 months – how have the team dynamics potentially changed? Has there been any shift in responsibilities and reporting lines, is work being handled by a different person or team now, how will introductions to new team members be handled?
Consider how future lockdowns will be handled and clearly communicate what steps have been put in place to handle staff – or members of their families - needing to isolate.

Sharp Consultancy specialises in the recruitment of temporary, interim and permanent finance and accountancy professionals. With offices in Leeds and Sheffield our highly experienced team of consultants recruit for positions throughout Yorkshire and beyond. CONTACT US today to find out more.

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