HOW TO HANDLE A COUNTER-OFFER

Behind the Desk: Getting to Know Daniel Williams

Behind the Desk: Getting to Know DanWelcome to the first instalment of Behind the Desk—a new series designed to help you get to know the consultants behind our business. First up is our Business Manager, Dan Williams. From his journey into the world of finance and accountancy recruitment to his thoughts on the future of the industry in Yorkshire, Dan shares personal insights, professional lessons, and even a few light-hearted confessions (including his go-to karaoke song!). Whether you’re a client, candidate, or colleague, this Q&A offers a great chance to get to know Dan a little better—both in and out of the office.Understanding the Journey: Personal Insights and InspirationsCan you tell us a bit about your career journey so far? How did you end up in finance and accountancy recruitment?I’ve always had a keen interest in people-focused roles, which naturally led me to a career in recruitment. I started my journey in Sales where I developed strong relationship-building and analytical skills. Over time, I realised that finance and accountancy recruitment was the perfect fit—it allows me to connect talented professionals with the right opportunities while staying engaged with the ever-evolving financial landscape. It’s been a rewarding journey, and I enjoy making a real impact on businesses and candidates alike.When you’re not working, how do you like to spend your time? Any hobbies or interests?Outside of work, I spend most of my time with my wife and two young daughters who keep me on my toes! I also enjoy watching football and supporting the Might Reds! (Liverpool). I also try to hit the gym and stay fit and healthy, which helps me unwind and stay balanced. What’s the best piece of advice you’ve ever received?One of the best pieces of advice I’ve received is "Listen more than you speak—which is key to understanding people is key in any industry". This has stuck with me throughout my career, especially in recruitment, where building relationships and maintaining trust is crucial. It’s a reminder that persistence, adaptability, and a genuine approach always pay off in the long run.Industry Perspective: Lessons and Approaches in RecruitmentWhat do you enjoy most about working in recruitment, especially in the finance and accountancy sector?The most rewarding part of recruitment, especially in finance and accountancy, is being able to connect talented professionals with opportunities that genuinely align with their skills and career goals. The finance sector is always evolving, and I enjoy staying up to date with industry trends while building long-term relationships with both candidates and clients. Seeing the positive impact a great hire can have on a business—and knowing I played a part in that—is incredibly fulfilling.What’s one thing you wish more people knew about working in recruitment?I wish more people understood that recruitment is much more than just matching CVs to job descriptions. It’s about understanding people, businesses, and industries at a deep level. A good recruiter is a consultant, advisor, and problem-solver, working behind the scenes to create the right fit for both clients and candidates. There’s a lot of strategy, relationship-building, and market insight involved, making it a dynamic and rewarding career.What’s been the biggest lesson you’ve learned since starting in this industry?One of the biggest lessons I’ve learned is the importance of resilience and adaptability. Recruitment is a fast-paced industry where things don’t always go as planned—candidates decline offers, roles get put on hold, and market conditions shift. Learning to navigate these challenges while staying focused on long-term success has been invaluable. It’s all about persistence, building trust, and staying proactive in an ever-changing environment.Lunch Laughs and Career WisdomWhat’s your favorite lunch to have at the office?A Meatball sub from the deli!What’s your go-to karaoke song (or the one you secretly love to sing)?My singing voice is best appreciated by the hard of hearing! And for those brave enough to endure my rendition of Livin’ On A Prayer, you might want to reconsider your life choices!If you could turn back time and give yourself one piece of advice at the start of your career, what would it be?I’d tell myself to focus on building genuine relationships and not stress too much about immediate results. Recruitment—and career success in general—is a long game, and the connections you build today can open doors in ways you don’t always expect. Also, don’t be afraid to take risks and step out of your comfort zone—it’s where the best opportunities are!The Future in Focus: Aspirations and Industry OutlookWhat excites you the most in your career right now?Right now, I’m excited by the fast-paced evolution of the finance and accountancy sector and how recruitment is adapting to it. There’s a real demand for top talent, and it’s rewarding to help businesses find the right professionals while supporting candidates in securing roles that align with their career goals. The industry is always changing, and staying ahead of trends—whether it’s new regulations, digital transformation, or shifting job market dynamics—keeps things fresh and challenging.What do you think the future holds for finance and accountancy recruitment in Yorkshire?Yorkshire’s finance and accountancy sector continues to grow, with more businesses investing in specialist roles and embracing hybrid working models. I see a strong demand for skilled professionals, particularly in areas like financial analysis, risk management, and digital finance. As companies focus more on automation and data-driven decision-making, the need for top-tier talent will only increase. Recruitment will need to stay agile, building deeper partnerships with businesses to help them attract and retain the best people in an increasingly competitive market.If you could change one thing about the industry to improve it for candidates or clients, what would it be?I’d love to see even greater transparency and communication throughout the recruitment process. Sometimes candidates feel left in the dark after an interview, or clients don’t always have clear insights into candidate expectations. Improving communication and setting better expectations on both sides would make the process smoother and more efficient. Recruitment works best when it’s a true partnership, and fostering trust and openness benefits everyone involved.We hope you enjoyed getting to know Dan and gaining a glimpse into his journey, insights, and personality. Behind the Desk is all about celebrating the people who make our team special, and we’re excited to continue the series with more of our brilliant consultants. Keep an eye out for the next feature—you might just discover something new about the person on the other end of the phone (or email)!Thinking About Joining the Team?If Dan’s story has inspired you and you’re interested in building a career in recruitment with a supportive, people-focused team—we’d love to hear from you. We’re always on the lookout for passionate individuals who want to make a real impact. Get in touch for a confidential chat about life at our company and the opportunities we have available.Check our our Careers Page

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Retaining top talent is a challenge for any business; what do you do if your current employer responds to your resignation with a tempting offer to stay? And if you are an employer trying to recruit a new team member, how do you ensure that your preferred candidate accepts the role?

What to do if your current employer tries to get you to stay…

Think about why your employer has waited until you said you were leaving to offer you more money or a promotion. Do they recognise the value that you bring to the organisation and if not, why not? If they do, have they been taking you for granted and would you be better off starting afresh elsewhere?
What is the relationship like between you and your current boss? If you stayed, how do you think this relationship would be affected?
What were your reasons for looking for a new role? If your current employer is offering you more money, does this change any of those reasons or will they arise again a few months down the line?
Recruiting new staff is a time consuming and often expensive process so it is understandable that your employer wants to retain you and may offer a higher than market rate salary to ensure you don’t leave. However, if the issues that made you look for a new role in the first place still remain, you could find yourself priced out of the market should you decide that you do need to move on at a later date.
Are you prepared to give your current employer the opportunity to address your concerns? Are they willing to listen to your reasons for leaving and can they put workable solutions in place? What value do you place on your relationships with your colleagues and clients? Do you find that the culture of your current workplace matches your own values and outlook?

How to avoid a counteroffer being made to your chosen candidate…

Ask why they want to leave their current role. Try to get a clear idea on their motivations and understand more about what they are looking to gain from a move. If their reasons are solely focused upon achieving a pay rise or a promotion you may find yourself in a bidding war further down the line.
Understand the market rate for candidates at each particular level; whilst you need to present an attractive salary package, you do not want to be paying an inflated rate for someone who may not be able to deliver what you need. And ensure that you highlight other benefits and conditions which will have a perceived value such as flexible working, option to buy additional holiday and subsidised travel.
Remember that the interview is a two-way street and it is as much about you selling the role, company and opportunity to the candidate as it is about them showing that they are best person for the job. Listen to their reasons for looking to leave their current role and demonstrate how you can help them achieve their ambitions.
Move at a timely pace. Speed can often be of the essence when it comes to securing your preferred candidate – once you have made the decision, move quickly through the stages and ensure references and any paperwork are actioned quickly. Keep in touch with the candidate or recruitment consultant so there’s no opportunity for them to doubt that you are having second thoughts.
Put your best offer forward at the outset so you don’t leave the door open for a counteroffer to be made. In the same way that questions will be asked of a current employer, if you are only increasing your offer because a counter has been made, it may not reflect well on you. If you do find yourself in a bidding war over a candidate – either with their current employer or because they have received another job offer – know when it is right time to walk away; you want people who are keen and enthusiastic about the opportunity you are offering.

Sharp Consultancy specialises in the recruitment of finance and accountancy professionals. With offices in Leeds and Sheffield our highly experienced team of consultants recruit for temporary, interim and permanent roles across the full spectrum of positions throughout Yorkshire and beyond. CONTACT US today and speak to a member of our team about your next career move.