ASK THE EXPERT – NATIONAL PAYROLL WEEK

Celebrating International Women's Day with Louise Shute

In celebration of International Women's Day, we continue our series by highlighting the inspiring journey of female leaders in finance who are making a significant impact throughout their career.In this installation we are thrilled to feature an interview with Louise Shute, the Chief Financial Officer of Hollybank Trust, a not-for-profit care provider dedicated to supporting individuals with complex needs. Since joining Hollybank Trust in 2019, Louise has been instrumental in driving financial sustainability, operational efficiency, and strategic growth. Her leadership goes beyond numbers, focusing on ensuring that every financial decision aligns with the organisation's mission to provide outstanding care. Join us as we dive into her career-defining moments, the traits that have contributed to her success, and her invaluable advice for the next generation of female finance leaders. 1.Please can you provide a summary of who you work for and your current role?I am the Chief Financial Officer of Hollybank Trust, a large not-for-profit care provider that delivers specialist care and education to individuals with complex needs. Since joining in 2019, I have been responsible for overseeing finance, IT, estates, and HR, ensuring financial sustainability, operational efficiency, and a strong, well-supported workforce. My role is not just about numbers—it’s about making sure every financial decision supports the organisation’s mission. I work closely with the executive team and trustees to strategically plan for the future, secure funding, and drive initiatives that enhance the care we provide. This includes leading acquisitions, driving digital transformation, and optimising resources to ensure we remain sustainable and continue to deliver outstanding care in an increasingly challenging financial landscape.2.What have been the one or two most defining moments in your career to date?A few pivotal moments have shaped my career and leadership style: Building a finance function from the ground up – One of my most challenging and rewarding experiences was setting up an entire finance team from scratch for a large care group. Bringing the finance function in-house, creating new systems, and ensuring financial stability in a complex organisation gave me invaluable leadership experience. Leading an acquisition – More recently, I successfully led the acquisition of a care business, ensuring financial due diligence, securing funding, and integrating the new business into our operations. This was a defining moment in navigating the complexities of growth while maintaining financial security. Driving digital transformation – Overseeing our transition to a nearly paperless organisation has been a major milestone. Introducing new financial, HR, and operational systems has made us more efficient and forward-thinking, ensuring we are well-equipped for the future. Beyond these, every year brings new challenges in the not-for-profit and care sector, where funding is tight, costs are rising, and financial sustainability is an ongoing battle. Navigating these challenges while keeping the organisation strong and adaptable is something I take pride in.3.What are the most important personal traits, values or characteristics that, being a female finance leader, has really helped to contribute to your success?Leadership isn’t just about making decisions—it’s about bringing people with you. The qualities that have shaped my success as a finance leader include: Compassion and genuine interest in people – I care about my colleagues and take the time to listen, understand their perspectives, and create a supportive environment. Decisiveness and resilience – In finance, tough decisions need to be made. I can balance strategy with reality, ensuring we remain financially stable while protecting the organisation’s core values. Strong communication – Finance can sometimes feel like a separate world, but I ensure complex financial insights are communicated clearly to teams, trustees, and stakeholders so they can make informed decisions. Positivity, even in difficult times – The financial landscape for care providers is constantly evolving, and it’s easy to focus on the challenges. I believe in staying solution-focused and adaptable, ensuring we embrace change rather than fear it. A positive outlook helps to motivate teams, find creative solutions, and maintain momentum even during difficult periods. I wouldn’t say I’ve faced direct challenges as a woman in finance, but finance leadership remains a male-dominated space, especially at board level. Many women struggle with imposter syndrome, and I think it’s crucial to own your expertise, trust your ability, and bring your unique strengths to the table.4.What is the one piece of advice that you would share with the next generation of female finance leaders as they look to build their careers?My biggest piece of advice is: do what makes you happy. You spend so much of your life at work—it’s essential to enjoy it. If you don’t, don’t be afraid to seek out something that challenges, excites, and fulfils you. Beyond that, a few key lessons I’ve learned: Be true to yourself. Work for organisations that align with your beliefs, morals, and values. Build a strong team. Surround yourself with capable, driven people—it will make all the difference. Keep learning. I haven’t had an official mentor, but I invest in seminars, courses, and networking to continuously grow. Finding a mentor or widening your professional network can be invaluable. Stay adaptable. Finance, technology, and the business landscape are evolving rapidly. Staying open to change and embracing new ways of working will set you apart. Above all, believe in yourself. Women often doubt their abilities more than men, but confidence comes from experience. Keep learning, keep leading, and don’t be afraid to step up and take your seat at the table.Louise’s journey is a testament to her power of resilience, compassion, and strategic vision in leadership. Her dedication to Hollybank Trust's mission and her ability to navigate the complexities of the not-for-profit sector have set a remarkable example for aspiring female finance leaders. Her advice to stay true to oneself, build strong teams, and continuously learn resonates deeply, reminding us all of the importance of passion and adaptability in our careers. We hope her story inspires and empowers the next generation of women to pursue their ambitions with confidence and determination. While women are making strides in leadership roles, a significant gender gap still exists. In 2024, 36% of new CFO hires in FTSE 100 companies were female, a notable increase from 2023 when only 14% of new hires were female [1]. Despite this progress, women hold only 25% of CFO positions in the FTSE 100 [2]. These statistics highlight the ongoing need for greater gender diversity and support for women in finance. Looking for your next career move in finance or accountancy? At Sharp Consultancy, our expertise lies in matching your potential with the perfect temporary, interim, or permanent position. With a well-established presence in Leeds and Sheffield, our seasoned team of consultants extends their services across Yorkshire and beyond. Don't wait for opportunity to knock, reach out to us TODAY and let's chart your career path together.

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What are payroll professionals looking for from employers when considering their next move?

Sharp Consultancy offers candidates and clients a team of highly experienced specialist consultants who are immersed in the region’s transactional finance market and can offer expert knowledge and unrivalled understanding of the marketplace.

All this week, we have been highlighting some of the key trends and issues affecting the market which has seen our team of specialist consultants share their in-depth knowledge and expertise to offer the best possible recruitment advice to employers and candidates working in the sector.

To round off National Payroll Week (Mon 6 – Fri 10 Sep), Liam Connolly, Consultant offers advice to those considering their next career move.

Payroll professionals have very successfully adapted to remote working over the last 18 months. Most candidates are now looking to continue in this vein and in many cases are seeking out a hybrid of remote working and office based working practices which allow for greater flexibility whilst retaining regular in-person contact with their colleagues. Additionally, as the CIPP has become more recognised candidates are much more forthcoming about requesting study support to pursue further qualifications, and in line with this, opportunities for progression are also of high importance to candidates.

Currently, the market is very candidate light; for many, the motivation that they had to move say, 18 months ago, simply isn’t there. With many businesses overhauling their approach to flexible and home working due to the pandemic, a vast number of ‘reasons to move’ have somewhat vanished almost overnight. The removal of lengthy commutes, achieving a better work life balance, reducing face-to-face contact with difficult team members, have all contributed significantly to a higher reluctance to look for new roles. And as a more ‘balanced’ approach to office and home-based work becomes more of the norm, businesses will need to work much harder to develop and promote their own individual USPs around culture, progression opportunities, training pathways and increasing responsibilities to attract top talent to their organisation. Candidates must be savvy when it comes to weighing up these nuances and not be swayed simply by the promise of a higher salary or better benefits.

In the first instance, candidates should have a clear reason for wanting to make a move from their current role, whether this is to achieve a better salary, gain a higher level of responsibility or desire to explore similar roles within a different industry sector. It is vital that candidates can align what their potential new employer is looking for with specifics about their current role and are able to speak in detail about key aspects of their skills and experience such as volume of payroll, weekly or monthly frequency, timesheet staff etc; they also must look at each company’s own objectives and understand how they will be able to help them achieve their career ambitions.

Those candidates who can offer knowledge and experience that may be valuable to a new employer - for example awareness of international payroll, understanding of pension deductions and furlough scheme contributions - will find that they are able to stand out from the crowd and secure the pick of available opportunities. And as the requirements of payroll professionals evolve and the role is viewed less as an administrative position and with more emphasis upon value-added management information, it is vital to ensure the right personality and culture fit along with a skill set fit that is right for both parties.

Integrating new employees has been a challenge for many businesses in recent times; ensuring that new employees receive the right amount of attention, training and integration from the outset whilst working remotely has presented opportunities to explore new methods for team meetings, developing strong support networks and utilising one-to-one training via virtual platforms. Candidates are keener than ever to understand the onboarding process and employers that blend flexible working patterns, attractive training and progression opportunities and a positive work environment will find themselves in the strongest position to secure the best talent.

Sharp Consultancy specialises in the recruitment of temporary, interim and permanent transactional finance professionals across the full spectrum of roles including accounts payable, credit control, payroll and purchase ledgers. With offices in Leeds and Sheffield our highly experienced team of consultants recruit for positions throughout Yorkshire and beyond. CONTACT US today to find out more.